Table of Contents Software Quality Assurance Agenda Agenda (cont.) Historical Problems Historical Problem SQA Agenda Quality Definition Example - Furby Quality of Furby SQA Definition SQA Goals 8 Steps to Launching SQA SQA Necessities SQAP SQA Plan SQA Staff Supportive Senior Management Social barriers to SQA Breaking Down the Barriers What SQA Does Not Do! SQA Example SQA Example CMM Definition CMM Levels Process Capabilities Level-2 Key Process Area Level-2 Evaluation Activities Performed for the Evaluation IV&V Definition Comparing SQA and IV&V Success Stories Software Quality Metrics Determination of Metrics Example Measures Example Measures (cont.) Defect Measurement Change Activity PPT Slide PPT Slide PPT Slide PPT Slide PPT Slide PPT Slide PPT Slide PPT Slide PPT Slide PPT Slide PPT Slide Measuring Quality Levels of Measurement Basic Measures Reliability and Validity Measurement Errors Correlation Causality Relationships with Quality References The End | Email: dweening@NortelNetworks.com Home Page: http://sern.ucalgary.ca/~DWeening |